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Serve Robotics, a US autonomous sidewalk delivery company, has become the first autonomous vehicle (AV) company to complete commercial deliveries at Level 4 autonomy. This milestone means Serve Robotics’ latest generation of robots are able to operate routinely without human intervention, and can rely on their onboard capabilities to ensure safe operation.

This industry first is the result of nearly five years of work by the Serve Robotics team and represents a major step forward for the AV industry, as it significantly lowers the barriers for autonomous delivery at scale.

The company’s robots are equipped with an extensive array of technologies that ensure the highest degree of safety by utilising multiple layers of redundant systems for critical navigation functions.

This includes multiple sensor modalities – active sensors such as lidar and ultrasonics, as well as passive sensors such as cameras – to navigate safely on busy city sidewalks.

Serve’s technical breakthrough was made possible with help from its key technology partners, including NVIDIA and Ouster. 

Serve Robotics co-founder and CEO, Dr. Ali Kashani, says: “I’m proud that Serve Robotics has achieved Level 4 autonomy, which further enhances public safety by significantly reducing the potential for human error. This milestone begins to unlock the full potential of robotic delivery. This technical and commercial milestone is an achievement for the entire AV industry, and accelerates our mission to make delivery more accessible and sustainable.”

Murali Gopalakrishna, Head of Product Management, Autonomous Machines and GM for Robotics at NVIDIA, adds: “Serve Robotics’ accomplishment represents a breakthrough for commercial deployment of AV technology for sidewalk delivery. We look forward to Serve continuing to leverage the NVIDIA Jetson edge AI and Isaac robotics platforms to further advance their technological lead.”

Angus Pacala, CEO of Ouster, comments: “Serve Robotics has achieved a major breakthrough for the AV industry and for sidewalk delivery. Ouster is pleased to partner with Serve as they continue to scale and bring lidar-powered Level 4 autonomy to doorsteps across the U.S.”

Serve Robotics

Serve Robotics has completed tens of thousands of deliveries in LA.

Its fleet of next-generation robots will power the company’s expansion into additional geographies as it rolls out delivery service for Uber Eats and other partners in 2022.

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