Lyft says it’s ramping up efforts to protect riders and drivers — including establishing new health and safety standards for ridesharing. It’s announced a Health Safety Program with new policies, commitments, and products designed to safeguard its community during the Covid-19 crisis.
Before using Lyft, every rider and driver will be required to self-certify that they will wear face masks throughout the ride, are symptom-free, and local guidelines related to Covid-19.
Drivers will have to keep vehicles clean and sanitize their hands frequently. They will leave windows open when possible and avoid recirculated air when possible. Passengers will not ride in the front seat.
Anyone who does not agree to the personal health certification will be unable to request a ride or drive with Lyft.
Angie Westbrock, VP of Global Operations and Head of Lyft’s Covid-19 Response Task Force, says: “With guidance from the CDC, Public Health Agency of Canada, WHO, and local officials, Lyft is taking action to build products and implement policies that help keep riders and drivers safe, as well as empower our community to protect themselves and those around them. We want these new initiatives to have a meaningful impact and set a new standard for rideshare health safety.”
Lyft has already launched a pilot initiative where organizations can request on-demand, contact-free delivery of meals, groceries, and other necessities by Lyft drivers. It’s also committed over $1.5 million in ride credits to communities in need through a comprehensive effort to expand transportation access to those who need it most.